Hello there!

We are based in India and have been using Zoho books for two years. We recently shifted our operations from Tamil Nadu to Gujarat. With the physical shift came a shift in registration, licences and GSTIN!

A Zoho books organisation can have only one GSTIN, and you are not allowed to change it. On counsel from the Zbooks supports team, we bought a second licence and started a new Zoho books organisations.

The plan is as such; all transactions relevant to the TN GSTIN are to be registered and classified in the old organisations. From this 1st April 2018, all our invoices are issued from GJ and all transactions are to be registered in the new GJ organisation.

That was the plan, but it's not easy. Our accounts are a mess ever since. Like most other users I'm guessing, we have been using Zoho for it's ease of use and to compensate our own lack of knowledge in accounting. 

Now official supports by email only comes up with vague, half answers to the problems we now face, so I turn to you! 

Here's the main problems we have:

- Customers have credit notes in the old organisations. How to close that account and put the credit in the new one, so they can affect new GJ invoices?

- Customers have sent payment for invoices in TN and invoices in GJ, how to reconciliate our bank statement in both organisations?

Thank you in advance for any input!