Classification from Picklist not showing

Classification from Picklist not showing

Hello, I have no idea what is happening with our ticket stuff, but I've been trying to add a few more classifications for a technology ticket in our ticket system. I can add it just fine to another department, but when adding to Technology, it doesn't show up on the end user side. Anyone know what might hide new classifications in a picklist? I've got another department that it's all updated properly, so I'm not sure what I need to do.