Community Digest - marzo de 2023

Community Digest - marzo de 2023

Community Digest de marzo de 2023
¡Hola a todos!

¿Qué tal? Parece que la primavera nos ha dado un extra de energía para afrontar los nuevos proyectos en los que estamos trabajando (y que vamos a desvelar muy pronto). ¡Espero que a vosotros también os esté yendo bien! Durante el mes de marzo en Español Zoho Community hemos tenido bastantes consultas, algunas ya resueltas y otras pendientes (estamos trabajando en ello). Esperamos que el foro os esté ayudando como espacio de puesta en común de vuestras experiencias y cuestiones de nuestras apps.

Antes de lanzarnos al Digest, ¿os habéis fijado en que tenemos un nuevo logo? 😃

Bueno, a lo que iba, este es el resumen de lo que ha pasado el mes de marzo en nuestra comunidad:

En el subforo de Zoho CRM y Zoho CRM Plus tenemos una consulta sobre la geo-localización de las visitas en Zoho CRM, una funcionalidad que visitamos en uno de nuestros Tips and Tricks de Zoho CRM. Además, tenemos otras dos preguntas, una relacionada con la asignación de contactos a tratos existentes, y otra a la rectificación de enviar un contacto a posible cliente.

En el subforo de Zoho One encontramos dos nuevas consultas, una sobre la generación de un albarán de envío utilizando los módulos en Zoho One, y otra sobre cómo sincronizar los Contactos y Cuentas al integrar la suite de finanzas. ¿Las habías visto?

En el subforo de Todos los Productos han surgido nuevas preguntas alrededor de la integración de WhatsApp con Zoho Desk, como parte de nuestros Tips and Tricks para Zoho Desk. Además, uno de nuestros usuarios ha experimentado un problema con la migración de Yahoo a Zoho Mail. Puedes leer más aquí.

Por último, en el subforo de Novedades - Community Whiteboard tenemos una pregunta sobre la integración de Zoho Books con Mercado Pago. Consulta el hilo entero aquí.

¡Gracias por leernos un día más! Os esperamos con noticias muy pronto aquí en nuestra comunidad.

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