Company Name Update and Chatbot Customization

Company Name Update and Chatbot Customization

We would like to request your assistance with the following updates to our Zoho system:

  1. Company Name Change: we have integrated chatbot on our website. Please help to change our company name from BVK Infrasoft to BVK Group on chatbot the entire system, 
  2. Chatbot Welcome Message Customization:
    We would like the chatbot to display the following welcome message when it is opened:

"Namaste, welcome to BVK Group! We have three entities under BVK Group:
a.WMW Metal
b.WMW Industries
c.BVK Hydrotech
Please choose which company you would like to connect with."

3.      We want our group company logo on chatbot.

Please let us know if any additional information or access is needed to proceed with these changes. We appreciate your support and look forward to your response.

 

I have attached the screen short for your reference.