Hi

 

I am evaluating the Zoho Mail add on, with integration set up between CRM (professional) and Mail (free).

 

The integration works perfectly with one CRM user.

 

However, when I add a second CRM user, the Mail add on settings are separate.

 

So, for example, in the Contacts module, the first user can see emails to and from a customer, but the second user cannot see those emails.

 

Is there any way of allowing multiple Zoho users to see all emails?