Hello!

I’m creating a custom function on Zoho Desk and i’ve been using the Zoho Desk API to fetch values from some custom fields i have on a ticket Layout.

While fetching the values i noticed that i could not find the API Name of a specific custom field i have created on the JSON, apparently the API is not fetching it.

I have attached some screenshots of the Field layout page with the field + API Name, JSON return and my code. What could be the cause of this issue?