Data syncing issue with Zoho analytics

Data syncing issue with Zoho analytics

We are facing issue in data syncing from our google big query to zoho analytics, it was working since 3 years and suddenly stopped working giving reason resource not found in US location, whereas our resources are in Mumbai region since beginning, we raised this issue and 1 week has been passed but no solution provided yet, just getting response our developers are looking into.  fade up with the service provided in such high priority issue, all our services are stopped because of this issue.