disabled account blocking new email

disabled account blocking new email

I have a new domain "academiapedrofernandes.com.br" and registered user "patricia@ academiapedrofernandes.com.br" at zoho. But this was not a valid email.

after that I registered my personal gmail and I verified the domain. However I can not add the user "patricia@ academiapedrofernandes.com.br" because:
"
Email Id already registered "
or create a alias:
"
The email address is already registered with another account which is not a part of this organization."


when I login in " patricia@academiapedrofernandes.com.br" appears:
"Account is disabled"

how can I delete this disabled account for register again at my organization?