disabled pop and imap

disabled pop and imap

Good morning.
I need your support.

1) I can not connect the accounts with the domain www.mueblesdecoenjain.com with outlook.
I have entered the options pop and smtp but I can not enable pop or imap access.


2)
Nor can I create emails with the point. Example:
vanessa.jr@mueblesdecoenjain.com

I hope your support.