Does Zoho has chatroom/chatbot url feature?

Does Zoho has chatroom/chatbot url feature?

Hi Zoho community! I’m looking for a quick "Yes/No" answer for my dev team regarding Zoho’s capabilities. We currently use Zoho Desk for our Service Team and Zoho CRM for our Marketing Team to bring both functions under one platform.

Our question: Does Zoho support a standalone Chatroom or Chatbot URL that can be launched in an external browser ?

From what I understand, we want to navigate the user from our app to an external browser via URL. This URL needs to contain a specific ID that binds the chat session to the user's account, allowing our CS team to know exactly who is contacting them without asking for identification.