Don't understand why Forms Mobile Scan and Fill not working

Don't understand why Forms Mobile Scan and Fill not working

I have configure enabled mobile scan and fill, I have enabled QR and Bar code on two fields name and position, I have mapped seq 1 to Name and seq 2 to position, I have created a 2d QR code with the person names and position, seperated by a comma.  When i scan the bar code, it enters both set of data on the name field, I was hoping it would put this name in the name field and position in the position field
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