Email Address Already Created to Another Org??

Email Address Already Created to Another Org??

I am trying to create ahoy@cruisetouch.com as an alias for accounts@cruisetouch.com (or make it as a seperate email all together) and get this error:

The email address is already registered with another group which is not a part of this organization.

No one from my domain has registered this outside of our organisation which is cruisetouch.com - could you please fix this?

The email we're trying to create is ahoy@cruisetouch.com