Email cannot be sent

Email cannot be sent

I attempted to send email to my client twice today and obtained twice error message below. Could you please help fix this?

This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

ERROR_CODE :554, ERROR_CODE :Blocked - see https://ipcheck.proofpoint.com/?ip=31.186.226.238