I am trying to track when my emails are opened and clicked like I previously did in HubSpot. HubSpot pretty much did the entire process automatically.
After digging through, I finally found in settings --> emails --> BCC Dropbox there is an email I can BCC in to help.
I have started doing that but haven't seen it work yet. It doesn't work when you cc people. It says if you go into the contact and down to emails it shows up there. Which it does, but doesn't say anything other than sent.
Am I doing something incorrectly here?