Error adding user in ZOHO Forms

Error adding user in ZOHO Forms

I created a form in ZOHO Forms using the user admin@goldenyearsplus.com and I tried to add the user ddb@goldenyearsplus.com. Unfortunately, I keep getting the following error when trying to add ddb@goldenyearsplus.com as a user.

I currently have ZOHO CRM Professional and I login to CRM using ddb@goldenyearsplus.com