ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed

ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed

Hello,
I desperately need help. I have a constant problem with my and other accounts of my organization. The message that appears is this:

This message was created automatically by mail delivery software. 
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 

contasapagar@normandyhotel.com.br  INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 < contasapagar@normandyhotel.com.br >: Recipient address rejected: SPF MAIL FROM check failed 

rh@normandyhotel.com.br  INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 < rh@normandyhotel.com.br >: Recipient address rejected: SPF MAIL FROM check failed 



Received:from mail.zoho.com by mx.zohomail.com 
    with SMTP id 1537491939041136.5120146223661; Thu, 20 Sep 2018 18:05:39 -0700 (PDT) 
Message-ID:<165f9a92e87.f4392e4f124610 .7226036904978092572@agisaalimentos.com.br > 
Date:Thu, 20 Sep 2018 22:05:38 -0300 
From:Lylyana < lylyana@agisaalimentos.com.br > 
User-Agent:Zoho Mail 
To:"contasapagar" < contasapagar@normandyhotel.com.br >, 
    "rh" < rh@normandyhotel.com.br > 
Subject:Fwd: RE: Fispq Álcool 70 e termogel 
Content-Type:multipart/mixed; 
    boundary="----=_Part_398993_1294998093.1537491938951"

What can i do to solve the problem? My SPF are ok ..

Thank you all!