Error getting emails from Office365 to Zoho Mail

Error getting emails from Office365 to Zoho Mail

We are running into some issues with migrating from Office365 to Zoho Mail.

 

Here is the setup

  1. a@culytics.com was hosted on Office365 and is being moved to Zoho Mail.
  2. b@culytics.com is hosted on Office365 and will stay there for some time.
  3. c@culytics.com is hosted on Zoho Mail
  4.  

 

Now the issue is

  1. b@culytics.com is not able to send email to a@culytics.com. We get email not delivered error - error code 5.1.10 in Office 365,
  2. c@culytics.com is able to send emails to a@culytics.com.
  3. I am also able to send emails to a@culytics.com from Gmail.
  4. a@culytics.com is able to send emails to b@culytics.com and c@culytics.com

 

What might be the issue and how to fix it?


Does this scenario apply to us - https://docs.microsoft.com/en-us/exchange/create-a-send-connector-for-email-sent-to-the-internet-exchange-2013-help

 Thanks.