Error when trying to download unattended agent.

Error when trying to download unattended agent.

Good day,

We are attempting to download the Unattended agent from our portal and we get the following message.

{"error":{"code":1022,"message":"User Action not allowed"}}

Also, to go along with another error I saw in another thread, we are also getting the issue where the proxy is being requested.
Lastly, we get a message that the server is acknowledging the request, but refusing it if we use a copy of ZA_Access_Support.exe for unattended access that we have downloaded previously.
I'm assuming that his is a know wide scale issue, correct?

Thanks!
Tim