Fireside chat with Zoho Desk and LateShipment
Hello, customers!
Zoho Desk's Marketplace contains over 300 extensions for various functions. LateShipment is one of our key marketplace technology partners for helping you manage deliveries effectively.
With the Zoho Desk+Lateshipment integration, you can create delivery-related tickets, track parcels, offer real-time delivery updates to clients, and be proactive in identifying and reducing delivery failure risks, among other things.
We're excited to invite you to a fireside discussion with our Customer Support Manager, Micheal Ashwin, and Lateshipment CEO, Sriram Sridhar, on August 21, 2024.
Register here to join us for an interactive discussion on the integration. Some of the key benefits of the integration:
- Receive predictive alerts for shipments that require your support team's attention
- Auto-generate tickets with real-time tracking links so support teams can stay on top of shipment-related customer issues even before they affect your customers
- The option to choose events for ticket creation
- Threaded updates to a single ticket provide support agents the latest status