Forms not submitted even though it appears the submit button worked

Forms not submitted even though it appears the submit button worked

Hi,

We are having trouble at times with forms not actually submitting after they have been filled and the submit button is chosen. The form disappears but never arrives in the email of the responder or in the daily entries in the admin of Zoho Forms. Is anyone else having or had this problem and have a solution? As some of our forms are complicated and require clients to sign them, this is a very frustrating issue. there does not seem to be a pattern. It happens on wifi, data or hotspot randomly. Thanks in advance.