Hi there!
Wondering how to bridge the gap between digitized customer service and business paperwork?
Attend our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online customer service help desk software.
With a live demo of the integration and its different use cases, our product experts will show digital- first businesses how to streamline and automate signature workflows directly within their customer service software. The result is a more seamless experience for both teams and customers in getting documents signed.
What to expect from this session:
- Exploration of modern business workflows
- Brief overview of Zoho Sign
- Brief overview of Zoho Desk
- Integrating Zoho Sign with Zoho Desk to get documents signed
- A live demo
- Answers to your questions
When: Tuesday, August 26, 2025
Region
| Time
| Registration link
|
India
| 10 AM IST
| |
UK and MEA
| 10 AM BST
| |
USA and Canada
| 10 AM PT
| |
Register for a session of your choice to attend the webinar. Looking forward to your participation!
Cheers,
Nandana Krishnan
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