getting Support To Answer Clearly
hello, I would like to know, and I am sure I am not the only one, wondering why support for this product has a habit of blaming outside forces on problems and only once a customer ( please re-read that word Support, CUSTOMER) has to play monkey in the middle to get you to admit it was your issue. I have wasted days waiting only to find out that it really is a Zoho issue.
What do your customers have to do in order to get support to actually support us? please let me know.