Hi,
I have a product which I price differently based on my customers' revenue. I was thinking of having 1 product with multiple plans to implement this. However, I don't want the plans to read something like:
Product A
Subscription Plan (Tier 1) $100
Subscription Plan (Tier 2) $150
Subscription Plan (etc...) $...
I would prefer if they would all simply be called "Subscription Plan".
This creates a problem with reporting however. You group everything per name, and not per plan code. I saw no way to add plan code to any report. The only way I could do reporting like that is to export the data in CSV and then do my own reports, which is a bit annoying giving I would have to manually export many different files (Customers, Subscriptions, Invoices etc.) to get different types of reports.
1) Did I miss anything? Any idea?
2) Is there any other way to do custom reports with the plan code in them?
(preferably without coding, but I can do it if necessary)
3) Is there a way to export all files at once?
Thanks!
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