I can't change the default resume inbox email

I can't change the default resume inbox email

it's really frustrated that Zoho now hires unqualified people for their support, for the third time today I get responses like the policy is changed, you can't do this, you can't do that, without any guidance on how to reach my goal!!!, I'll leave you with the script

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hello, I can't add a resume inbox account, please advise

Gowtham
Thank you for contacting Zoho Recruit Support !!
8:58:04 PM
Hello Tawzef its currently not possible to add new custom Resume Inbox addresses. You can use the default resume inbox and set an auto forward option in your email box.
8:59:28 PM
Tawzef Kuwait
why?
8:59:41 PM
that's the whole reason I subscribed to Zoho
9:00:07 PM
Gowtham
That option has been removed for the new signed up users. I really apologise its only available for old users and due to many performance constraints it has been removed.
9:00:42 PM
I see that you have subscribed only on 16-10-2019 and is still in the onboarding phase. Please contact your onboarding agent from Zoho One to onboarding@zohoone.com for more queries related to it.
9:02:01 PM