I do not receive the emails with the desktop outlook

I do not receive the emails with the desktop outlook

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Resultados de traducción

In the zoho mail account when I enter from the browser all emails are received and sent without any problem; but when I use the outlook program on its desktop version, not all the emails arrive or are not sent. The computer reinstalled the windows OS, the ootlook program was reinstalled in its 2016 and 2019 versions. You change computers and apparently nothing works. For the company it is important to use a post manager such as outlook since one person manages several accounts. We are waiting for a solution, the partner that attends us indicates that they cannot help us.