i have bought storage and ZOHO HAS STILL BLOCKED MY ACCOUNT!

i have bought storage and ZOHO HAS STILL BLOCKED MY ACCOUNT!

What kind of company is this? I have heard of serveral people with the same problem. WE are a business that needs email communication, and we have been blocked for 24 hours invomcing and outgoing for NO FUCKING REASON! 
  
 We bought extra stoage an allowing it properly and zoho still have not uncblocked the account! 

 FIX THIS ASAP!!!