IMAP Enabling

IMAP Enabling

There was a feed with the same or similar problem, however the solution offered did not solve my problem. 

When I enable IMAP in the cpanel it changes back to disabled when I refresh the page. The solution offered was to first change the setting within the settings portion of the desired email. I enable IMAP there as well and it changes back when the page is refreshed. It seems that the change is never permanent.

 How do I solve this problem?

Thank you in advance for any help.