Dear Zoho Desk Support Team,

We are writing to request a new feature that would allow for the creation of workflows triggered by specific date-time conditions. Currently, Zoho Desk does not provide native support for date-time-based triggers, limiting workflow automation capabilities.

Proposed Solution:

• Introduce Date-Time Trigger: Implement a new trigger type that allows workflows to be initiated based on specific dates and times.
• Flexible Configuration: Provide options to configure date-time triggers using various formats and time zones. This should include also the option to set the trigger dynamically and relatively.

Benefits:

• Enhanced Workflow Automation: Enable more complex and time-sensitive workflows.
• Improved Efficiency: Automate tasks based on specific deadlines and schedules.
• Greater Flexibility: Provide users with more control over workflow execution.
  
  

Thank you for your consideration.

Sincerely,
Ram