Incoming emails from web form
Hello,
We receive incoming emails from our public webpage. This email is always the same. Is there a way to extract the senders email from the submitted form and replace it in the Email field in Zoho Desk? Otherwise an agent will always need to go in and manually put in the senders email.
For example, the form looks like this:
This will get forward from our webpage email into Zoho Desk, the ticket will populate with our webpage email. I would like to extract John Doe's email and inserted into the ticket.
Thanks for your time!