Integrate zoho chat (live support) with zoho crm

Integrate zoho chat (live support) with zoho crm

 Does zoho live support (chat) integrate with zoho crm?


1. We want to be able to create and manage leads/contacts while working in Live Support. Is there a way to do this?


2. We want to be able to associate the chat record with the contact (along with emails and phone calls), so we can later have a full picture of the communications. Is there a way to do this?

3. We are really looking for an enterprise class livesupport integration (like salesforce + liveperson). Is this something we can do in zoho?

Best,

James