Hello everyone,
We're incredibly excited to announce the all-new AWS authentication for connections in Deluge! This highly anticipated feature simplifies connecting to Amazon Web Services, opening up a world of possibilities and allowing you to seamlessly integrate your Zoho apps with the power and scalability of the AWS cloud.
What does this mean for you?
This new integration empowers you to connect and access AWS services like S3 directly from within Deluge. This eliminates the need for third-party tools to achieve a connection between Zoho and AWS. It also allows you to harness AWS's scalability for handling massive datasets while utilizing Deluge's power for complex transformations.
How does it work?
AWS is now offered as a custom connector in Deluge. This AWS connection utilizes Signature Version 4 authentication, the most up-to-date and secure method for authenticating requests to AWS services. It offers several key advantages that help protect your AWS credentials and prevent unauthorized access.
Availability
The new AWS authentication for connections is available across all Zoho services that support
Deluge connections. This means you can use it within your existing Zoho applications, be it CRM, Books, Mail, or others, to unlock new possibilities.
Creating an AWS connection
- Navigate to the Connections section of the desired Zoho service. For this example, we'll use Zoho CRM. For Zoho CRM, you can access it under Settings -> Developer Hub -> Connections.

- In the Connections section, go to Custom Services and click the Create Service button.

- On the Create Service page, enter the following details:
Service Name: awss3 //Custom connector name
Service Link Name: awss3
Authentication Type: AWS Signature
Service Name: s3 //Amazon service name
AWS Region: Enter your AWS region. To find your AWS region, log in to your AWS account and navigate to Console -> S3 -> General Purpose Buckets. Locate your storage buckets and copy the AWS region (e.g., us-east-1) displayed next to the required bucket.

- Click Create Service. The AWS S3 custom service will now be created.
- Now, navigate to My Connections and click Create Connection.
- On the Create Connection page, go to Custom Services under Pick Your Service and select awss3.

- Enter the Connection Name and Connection Link Name. Then click Create and Connect.
- You'll be redirected to the AWS authorization page, where you'll need to enter your Access Key and Secret Key.

To get the Access Key and Secret Key:
- Log in to your AWS account and navigate to IAM.
- In the left pane, under Access Management, click Users.
- Select the required user from the list.
- On the User Details page, go to the Security Credentials section.
- Under Access Keys, click Create Access Key.
- On the next page, choose Command Line Interface (CLI) as the use case and click Next.
- Click Create Access Key.
- Copy the Access Key and Secret Key, then paste them into the respective fields on the AWS authorization page.
- Finally, click Connect.
- Your AWS connection has now been successfully created!
Working with AWS connections
Now you can utilize this AWS connection to integrate with AWS services and perform various actions, such as storing and retrieving data from Amazon S3. This connection can be leveraged across Zoho services (such as functions) to automate your data workflows.
For example, let's create a function to upload a file to AWS S3:
- Create a new function. Name the function and choose the appropriate type.

- Write the required scripts in the Deluge editor.
Here's a sample script which fetches a file from a given URL and uploads it to an AWS S3 bucket using the configured AWS connection:
fileResponse = invokeUrl
[
url:"
https://filesamples.com/samples/document/txt/sample1.txt" type: GET
];
file = tofile(fileResponse,"sample1.txt");
// Upload the file to AWS S3
awsResponse = invokeUrl
[
"https://<your-bucket-name>.s3.amazonaws.com/<file-name>" // Replace with your bucket name and file name
type: PUT
parameters:file
content-Type : "application/octet-stream"
connection: "awss3" // Use the AWS connection created earlier
detailed:true
];
// Log the response
info awsResponse;
- Execute the function by clicking the Save and Execute button.
- Switch to your AWS account, go to Console -> S3 -> General Purpose Buckets, and select the required bucket.
- You’ll see the sample file from the script listed under the Objects section. Every successful execution results in the file being uploaded to the bucket
Use cases
- Zoho CRM: You can automatically back up important customer documents from Zoho CRM to AWS S3. For instance, when a new file (e.g., contracts, proposals) is uploaded to a CRM record, a Deluge function can be triggered to fetch and store the file in S3 storage.
- Zoho Books: You can store and retrieve invoices from Zoho Books to AWS S3. When an invoice is generated, a Deluge function fetches the PDF and uploads it to an S3 bucket. This can act as centralized space for all your invoices.
We have comprehensive documentation covering everything you need to know about Deluge connections. For more information, visit our
Deluge Connections help doc.
Note: Please be aware that Zoho Creator has its own Connections feature, and we are working to bring AWS connections to Creator soon.
That’s all from us on the AWS connector! We hope you find it valuable and make the most of it across Zoho services. Give it a try, explore its possibilities, and let us know your thoughts.
And if you need any assistance, don’t hesitate to reach out to us. We’re always happy to help.
Regards,
The Deluge Team
Recent Topics
How to close an estimate ?
Hello, I have created estimates, and converted them to invoices to get 50% payment. Now I have 2 cases where the estimate stills shows status partially invoiced, however: 1. for one of them, project stopped half way, so the remaining part will never be
Updating Analytical Fields Data
Dear Zoho team, I'm having an issue with the recently added fields in both Analytical Desk and Analytical. How can I generate the data in Analytical when new fields are added? https://analytics.zoho.com/workspace/2436819000000007005/edit/24368190000
My Zoho mail stopped receiving or sending emails about 3 hours ago
Its a pop 3 account. The emails get into the actual mailbox on the server and I can send emails directly from the server, but they are no longer in Zoho, in neither of my Zoho accounts. All green ticks under Mail Accounts under Settings
Can I hide empty Contact fields from view?
Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be
Zoho Cliq not working on airplanes
Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
Option in pipeline deal to select which hotel or branch or store if client has more than one local store
Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
Request to Recover Deleted Task List – Project ID: RIV-MOD-10722
Hi Zoho Team, I hope this message finds you well. My Zoho task list associated with Project ID: RIV-MOD-10722 appears to have been deleted. When I clicked on the task link from the email notification, I received the following message: "Task has been deleted
Is this a SCAM email or is it really Zoho?
L.S. I received the following message. Is this from Zoho? I have had a Zoho One account for many years and my website has been online for years. If it is a scam, I think you should know about it.
Is it possible to use HTML formatting in SMS messages sent from Zoho?
Hi everyone, I have a question regarding sending SMS from Zoho When we send emails from Zoho, we can include HTML code to format the message (like adding links, styling, etc.). Is it possible to do something similar when sending SMS messages through Zoho
an issue in Zoho CRM where the workflow rule is not triggering
H I’m currently facing an issue in Zoho CRM where the workflow rule is not triggering when a new lead is created through a webform. I’ve double-checked the criteria and field updates, everything seems fine but it still doesn’t fire. Has anyone faced this
Email Insights included in Bigin emals are marked as SPAM everywhere
Today I noticed that email recipients who use Office 365 never receive emails sent from Bigin. Further examination showed that all Email Insights links in email headers are marked as spam/phishing by Office 365. Example screen included. The problem is
Email Parser Not Extracting Fields Correctly with Certain Label Formats
I’ve been testing the Email Parser functionality in Zoho CRM to automatically extract data from incoming emails and map it to CRM fields. During testing, I noticed that parsing sometimes fails when the email contains field labels formatted like this:
How do I import Connected Records for a Deal?
Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
File Upload Field in Zoho Forms Not Updating Existing File in Zoho CRM
Hi everyone, I’m trying to understand the behavior of a file upload field mapped from Zoho Forms to Zoho CRM. Scenario There is a File Upload field in a Zoho CRM module. A Zoho Form also has a File Upload field, which is mapped to that CRM field. When
Zoho Training
Greetings! I am trainer. My focus area is Project Management and MS Project. I have used Zoho CRM to a good extent. Though, I was interested in using ZOHO projects, as there were no live projects, I could not take it up for studies. Recently a client
Detailed list of scoring rules in Zoho CRM
Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based
How to create a summary document from Projects details
Hi, Our team is creating many projects inside Zoho Project. When closing a project, they write a summary document containing data from the projects it-self (understand project budget, customers, etc...), and editable (ie the document is either a Writer
Host in US Data Centre
I humble apply to be registered on US Data centre
convert the project to templet
i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time
Best practices for managing Project Charters, Business Case and RAID logs within Zoho?
Hello everyone, I’m currently refining our PMO setup within Zoho Projects and I’m curious how others are handling high-level governance documentation. We’ve been using the standardized Project Charter, Business Case and RAID frameworks from projectmanagertemplate.com
Resource Management System built using Zoho CRM, Creator, Projects, and People:
In a Resource Management System built using Zoho CRM, Creator, Projects, and People: CRM Deal Closed → Creator Allocation Engine → Zoho Projects Task Assignment What is the recommended architecture to handle dynamic reassignment when: an employee goes
Dynamic Remaining Quantity in Lookup During Allocation
Hi everyone, From what I understand in Zoho Creator, lookup fields only display the stored value from the source record and do not dynamically update while a form is being filled. Because of this, showing a real-time updated remaining quantity inside
connect zoho creator with google drive
Hello everyone, I need to connect to a folder drive. The idea, is that google drive loads a text document with some data, I must read that text document to be able to autofill a form that I have in zoho creator with that data. I also attach PDFs and place
Ability to Attach Record-Specific Files Automatically in Workflow Email Templates
Currently in Zoho CRM, email templates allow attachments to be added, but these attachments are static and remain the same for every recipient. There is no straightforward option to automatically attach a file that is stored within the specific CRM record
Uploaded files are not included when using "Include user submitted data" in Email Notification
In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
kanban view for client portal
Are kanban views an option for client portals? Access to Kanban views in the client portals would solve some mobile-compliant issues I have with the UI. Kanban functions very nicely on mobile and would be a super asset for my clients and vendors as they
Credit Card Pre-Authorization with later Capture/Settlement
We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole
Zoho Sign 2025–2026: What's new and what's next
Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
Work Orders / Bundle Requests
Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of
Izettle or Sumup Integration for Zoho Books.
The Stripe & Square clearing works great in Zoho Books. Any further integrations planned in the future for Izettle or Sumup? These card processors are very common for taking payments with a card reader.
Train Zoho Answer Bot Based on Customer
Hi all, Is it currently possible to mark Help Centre articles to a specific customer, and restrict the answer bot to only use relevant information if it is either marked as "General", or tagged for the specific customer in question? We currently have
Trying to access records in a custom module in Zoho Desk and not having luck
I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
Composite items inside of composite items; bill of materials needed
Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
ZOHO Books Smart Accounting Software for Travel Agency
Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF
452 Mailbox delivery restricted by policy error
We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
Send Email reply on behalf of Agent
Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
Sharing Tickets to a team within a department
Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
Removing To or CC Addresses from Desk Ticket
I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
Do not use isnull()
Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
Organization wide Account and Contacts Visibility/Sharing Capabilities?
Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
Next Page