Is it possible to set up draft content in Blueprint comment?
In a Blueprint, during a Transition, we can make a Comment mandatory. Can we set the default value for the comment that will act as a draft/template for that comment? During some transitions, we need to leave a very specific comment, but want to offer some flexibility to our agents to modify one or two things in that comment. As a baseline, we want the comment to already be queued up with our specific language in a Blueprint transition. I can't seem to find the option to default in the text for the Comment. Is this really not available or am I just not able to locate it?