Issue with Date Placeholder Formatting in Ticket ID Customization
Hello Support Team,
I'm experiencing an issue with the date placeholder formatting in Zoho Desk's Ticket ID customization. Specifically, when using the `{{DD}}` placeholder for the day in the prefix or suffix, the output displays the day as a single digit (e.g., "5" instead of "05") for single-digit days.
I expected the `{{DD}}` placeholder to format single-digit days with a leading zero (e.g., "05" for the fifth day of the month). This inconsistency creates a lack of uniformity in ticket IDs, especially when dynamic placeholders are combined with static text.
Could you please look into this or suggest a workaround for ensuring a consistent two-digit format for days in ticket IDs?
Thank you for your assistance.