Kaizen #130 - Zoho CRM Scala SDK (V6) - Configuration and Initialization

Kaizen #130 - Zoho CRM Scala SDK (V6) - Configuration and Initialization

Hello and welcome to another Kaizen week!

In this week's post, we'll show you how to get started with Zoho CRM's Scala SDK, and walk you through the configuration and initialization process. Specifically, we will  discuss how to use the Scala SDK to make API calls authenticated via self-client. Please note that this article holds true for Scala SDK supporting version 6 of Zoho CRM APIs.

Software Development Kits (SDKs) are sets of tools and libraries designed to simplify the development process, and the integration between applications and specific platforms or services. They provide pre-built functionalities and abstract complex tasks, facilitating easier and faster development process. Zoho CRM's Scala SDKs act as a wrapper  for the REST APIs, thus making it easier to use the services of Zoho CRM.

Simplified Authentication using Scala SDK

Authentication with Zoho CRM APIs is facilitated by the OAuth 2.0 protocol, ensuring secure access to its resources. The process begins with the generation of a grant token for your organization in the Zoho Developer Console, where you specify the required scopes. Subsequently, using this grant token, you can generate both the access token, used for API call authentication, and the refresh token, employed for refreshing the access tokens after their one-hour expiry period. You must persist these tokens, along with their expiry times, in your server's data store for seamless API access. 

However, with the Scala SDK, this authentication process is significantly simplified. After generating the grant token and initialization, the SDK takes care of the rest. The SDK handles token generation, persistence, and refreshing the access token automatically, ensuring access to the resources without manual intervention.

Using the Zoho CRM Scala SDK

Before diving into the usage of Scala SDKs, ensure that the following prerequisites are met:
  • Ensure that the client app has Java version 11 or above.
  • Ensure that the client app has Scala version 2.13.5 or above.
  • Have an IDE such as IntelliJ installed.
  • An active Zoho CRM account.

1. Register your application with Zoho CRM

When you register a client with Zoho CRM, you establish a connection between your application and Zoho CRM, enabling your application to securely access and interact with Zoho CRM APIs and resources after authentication. The registration process involves providing essential details such as the client type, homepage URL, and authorized redirect URIs, depending on the type of client you choose.

To register your client:
  1. Go to the Zoho Developer Console
  2. Click on Get Started or +ADD CLIENT
  3. Choose the Client Type as Self-Client or Server based Applications depending on your application. Read our Kaizen post on the different client types to understand better. For this article, we will proceed with Self-client as we aim to develop a Scala application for our own use.
  4. Fill in the necessary details and click CREATE to register your client successfully. This will provide you with a Client ID and Client Secret.

2. Create a Scala project in your preferred IDE

If you already have your project set up, you may skip this step. However, if you are starting out, the next crucial step is to create a Scala Project in your preferred IDE. For the purpose of this guide, we will be using IntelliJ IDEA as the IDE of choice. 

3. Include the Zoho CRM Scala SDK in your project

To include the Zoho CRM Scala SDK in your project, you can follow different methods as outlined here.  However, for the purpose of this guide, we will demonstrate how to include the SDK using the build.sbt file.

Follow these steps to include the Zoho CRM Scala SDK in your project using the build.sbt file:
  1. Open your project in IntelliJ IDEA or your preferred IDE.
  2. Locate the build.sbt file in your project directory.
  3. Add the Zoho CRM Scala SDK dependency to your build.sbt file. To add the latest version (supporting version 6 of Zoho CRM APIs), include this line in the file  and Save: libraryDependencies ++= Seq( "com.zoho.crm" % "zohocrmsdk-6-0" % "2.0.0")
  4. Sync the changes and reload the files to ensure that the SDK has been added to the project.
Please note that when you install the Zoho CRM SDK, there are many dependencies which will also be installed. These dependencies are necessary for the proper functioning of the SDK and will be automatically managed by your build tool (such as sbt) during the installation process.


4. Obtain the grant token to authenticate your client

To make API calls, you need to authenticate your client by generating a grant token with the required scopes. For this guide, we will be using the self-client created in the first step. 
Log in to the Zoho Developer Console, and generate the grant token with the required scopes. Please note that this grant token has a short life span, and that it is used to generate the access and refresh tokens. Refer to our Kaizen on OAuth2.0 for more details.


5. Configuration and Initialization of the SDK

The configuration step in initializing the SDK involves setting up various objects to define how the SDK operates. This includes specifying the domain for API calls, token persistence, error logging, resource information storage, and more.

Before going into the specifics of various configurations, let us first discuss Token Persistence. Token Persistence refers to the mechanism through which access tokens and refresh tokens obtained during authentication are stored and managed by the SDK.  By storing tokens securely, the SDK can automatically manage token expiration and renewal, eliminating the need for manual token handling by the developer.For details on the different persistence methods supported by our SDKs, please refer to the last section of this post. In this guide, we will be using File Persistence as the method for Token Persistence. However, please note that users must choose the method that best suits their requirements and preferences.

Here is a sample code to initialize the SDK. Make sure to replace the client ID, client secret, grantToken, file paths, and other configurations with your specific values. 
  1. import com.zoho.api.authenticator.OAuthToken
  2. import com.zoho.crm.api.dc.USDataCenter
  3. import com.zoho.crm.api.exception.SDKException
  4. import com.zoho.crm.api.{HeaderMap, Initializer, SDKConfig}
  5. import com.zoho.api.logger.Logger
  6. import com.zoho.api.authenticator.store.FileStore

  7. object BulkWrite {
  8.   @throws[SDKException]
  9.   def main(args: Array[String]): Unit = {
  10.     val environment = USDataCenter.PRODUCTION
  11.     val token = new OAuthToken.Builder().clientID("1000.xxx").clientSecret("xxx").grantToken( "1000.xxx").findUser(false).build()
  12.     //Object containing the absolute file path to store tokens
  13.     var tokenstore = new FileStore("/Documents/SDK-Projects/Scala-SDK/ScalaSample/sdk_tokens_new.txt")
  14.     var logger = new Logger.Builder()
  15.       .level(Logger.Levels.ALL)
  16.       .filePath("/Documents/SDK-Projects/Scala-SDK/ScalaSample/scala_sdk_log.log")
  17.       .build
  18.     var sdkConfig = new SDKConfig.Builder().pickListValidation(false).autoRefreshFields(false).connectionTimeout(1000).requestTimeout(1000).socketTimeout(1000).build
  19.     new Initializer.Builder().environment(environment).token(token).store(tokenstore).logger(logger).SDKConfig(sdkConfig).initialize()
  20.   }
  21. }
  22. class BulkWrite {}

During the initialization step, the following configuration details have to be defined to configure the  behavior and functionality of the SDK. While two of them are mandatory, the others are optional.
  1. environment (mandatory): It determines the API environment, which dictates the domain and URL for making API calls. The format follows the Domain.Environment pattern.
    eg : val env = USDataCenter.PRODUCTION
  2. token (mandatory) : Contains the user token details. Create an instance of OAuthToken with the details that you get after registering your Zoho client. Depending on the available tokens, you can select one of the following flows:
    1. Grant Token Flow: Involves storing and persisting the grant token. This flow is used when you have a grant token available. The SDK will generate and persist the access and refresh tokens, and also refresh the access token upon expiry.
    2. Refresh Token Flow: Involves storing and persisting the refresh token. This flow is used when you have a refresh token available. The SDK will generate and persist the access and refresh tokens, and also refresh the access token upon expiry.
    3. Access Token Flow: In this flow, the access token is directly utilized for API calls without token persistence. The SDK will persist the access token, but upon expiry it won't be refreshed, and an INVALID_TOKEN error will be thrown once the access token has expired.
    4. Id FLow : You can use the id from the persisted token file/DB to make API calls. The id is a unique system generated value for each token details entry in the file/DB. Please note that you can use this method only after the SDK has already been initialized.
  3. logger (optional) : You can customize the logging behavior by setting the desired log level, which can be one of the following: FATAL, ERROR, WARNING, INFO, DEBUG, TRACE, ALL, or OFF. Additionally, you can configure the file path and file name for the log file.
  4. store (optional) : Allows you to configure token persistence for your application. If this is skipped, the SDK will create the "sdk_tokens.txt" file in the current working directory by default to persist the tokens. 

    Database Persistence
    File Persistence
    Custom Persistence
    var tokenstore = new DBStore.Builder()
      .host("hostName")
      .databaseName("databaseName")
      .tableName("tableName")
      .userName("userName")
      .password("password")
      .portNumber("portNumber")
      .build
    var tokenstore = new FileStore("/Users/user_name/Documents/scala_sdk_token.txt")
    var tokenStore = new CustomStore()

  5. SDKConfig (optional) : This method takes care of additional SDK configurations.

    Configuration Key
    Description
    autoRefreshFields
    Default Value : False
    A boolean configuration field to enable or disable automatic refreshing of module fields in the background. If set to true, fields are refreshed every hour, and if set to false, fields must be manually refreshed or deleted.
    pickListValidation
    Default Value : True
    This field enables or disables pick list validation. If enabled, user input for pick list fields is validated, and if the value does not exist in the pick list, the SDK throws an error. If disabled, the input is not validated and the API call is made.
    enableSSLVerification
    Default Value : True
    A boolean field to enable or disable curl certificate verification. If set to true, the SDK verifies the authenticity of certificate. If set to false, the SDK skips the verification.
    connectionTimeout
    Default Value : 0
    The maximum time (in seconds) to wait while trying to connect. Use 0 to wait indefinitely.
    timeout
    Default Value : 0
    The maximum time (in seconds) to allow cURL functions to execute. Use 0 to wait indefinitely.

  6. requestProxy (optional) : Configure this only if you're using a proxy server to make the API calls. To configure, create an instance of RequestProxy containing the proxy properties of the user.

    var requestProxy = new RequestProxy.Builder()
      .host("proxyHost")
      .port(80)
      .user("proxyUser")
      .password("password")
      .userDomain("userDomain")
      .build()

  7. resourcePath (optional) : To configure the absolute directory path to store user-specific files containing module fields information. If this object is skipped, the files will be stored in the project directory itself.
Once the initialization is successful, you can verify that the access and refresh tokens are generated and persisted. You can do this by checking the tokens file or the database, depending on the token persistence method you configured during initialization.


Token Persistence

There are three token persistence methods supported by our SDKs. 
  1. Token Persistence using a Database : In Database persistence, tokens are stored and retrieved from a database (e.g., MySQL). In this case, you should create a table in your database with the required columns. The custom database name and table name can be set in DBStore instance, when you initialise the SDK.
    For instance, to persist your tokens in a table named token in database named zoho in your mySQL DB, use this:

    CREATE DATABASE zoho; // use this to create database named zoho
    // use this to create a table named token, with the following necessary columns
    CREATE TABLE token ( 
      id varchar(10) NOT NULL,
      user_name varchar(255) NOT NULL,
      client_id varchar(255),
      client_secret varchar(255),
      refresh_token varchar(255),
      access_token varchar(255),
      grant_token varchar(255),
      expiry_time varchar(20),
      redirect_url varchar(255),
      api_domain varchar(255),
      primary key (id)
    );

  2. File Persistence : This method allows storing and retrieving the authentication tokens from the file in the file path that you configure. The file will contain the id, user_name, client_id, client_secret, refresh_token, access_token, grant_token, expiry_time, redirect_url, and api_domain.
  3. Custom Persistence : This is a method where users can create their own method of storing and retrieving authentication tokens. To use this method, users need to implement the TokenStore interface and override its methods according to their own logic. For more details, please refer here.
We hope that you found this useful. In next week's Kaizen post, we will discuss about Bulk Write operations using the Scala SDK for Zoho CRM, and on how to import both parent and child records in a single operation.

If you have any queries, let us know the comments below, or send an email to support@zohocrm.com. We would love to hear from you. 


Cheers!
Anu Abraham



Recommended Reads:





    • Sticky Posts

    • Kaizen #197: Frequently Asked Questions on GraphQL APIs

      🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Celebrating 200 posts of Kaizen! Share your ideas for the milestone post

      Hello Developers, We launched the Kaizen series in 2019 to share helpful content to support your Zoho CRM development journey. Staying true to its spirit—Kaizen Series: Continuous Improvement for Developer Experience—we've shared everything from FAQs
    • Kaizen #193: Creating different fields in Zoho CRM through API

      🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Client Script | Update - Introducing Commands in Client Script!

      Have you ever wished you could trigger Client Script from contexts other than just the supported pages and events? Have you ever wanted to leverage the advantage of Client Script at your finger tip? Discover the power of Client Script - Commands! Commands
    • Recent Topics

    • OS X Notebook quits immediately upon launch

      NoteBook for OS X (Sequoia, but also under Sonoma) always quits immediately upon launch (so I cannot use the "Attach user log" option). I've restarted my MacBook but the problem persists. If it helps, attached is a diagnostic report from Library>Log
    • Can External users upload files or images to WorkDrive?

      I want to know if it is possible for someone externally through a link and PW be able to upload files and images onto WorkDrive?
    • Multi-line fields character limits

      Is there a way to set the character limit higher on multi-line fields so that we are not losing information pasted into the field? When the text is entered or pasted, there is no error to say that the text is too large. After saving and going back to view most of the text is gone.   Also, when viewing the resume, the text is not wrapped in the multi line fields and can t be read without scrolling across the page.
    • Taz bot not working — What should I do to resolve this issue?

      I am experiencing issues with the Taz bot in Zoho Cliq—not receiving responses or it does not seem to work as expected. Could you please explain why the Taz bot might not be functioning and what steps I should take to resolve this issue? Thank you!
    • OneNote Migration

      I am trying to migrate two notebooks from OneNote. For five days now I have had no notification that migration has completed and the migration page show 50% complete - one notebook completed one not finished. It just stays like this. I am unable to cancel
    • Set various time slot reminders for task and event

      Hi I would like known if there is possibility to set various time reminders for a task or event like we have the possibility to do in google calendar or google task. For example I'am creating an event or task and I want to be alerted before 30min and
    • Zoho Calendar not functioning---cannot edit, add attendees, etc.

      Hello, My calendar is acting strange. I'm using Chrome as my browser and pop ups are not blocked (the calendar worked fine yesterday). When creating an event, I'm not able to "edit" the event and add attendees, etc. The link is non-responsive. I cannot
    • Spilt Axis for stacked column and line graph

      Each month around this time I prepare a business review deck. One of the biggest annoyances I have with Zoho, also happens to be something that most other platforms have provided for a long time now, and that is being able to create a chart with stacked
    • Pin a note on top

      Dear Zoho Notebook Team, Please highly consider adding ability to pin a note on top and arrange pinned notes. I have a lot of notes that I want to pin important ones on top and this feature is missing badly. Thank you.
    • Windows 11 app ver 2.2.8

      I have been trialing Zoho Notes syncing between my PC and iphone. No problems with iphone but the Windows 64 bit app ver 2.2.8 was very buggy and would lock up completely, needing a Control Alt Delete etc to close it down. It seemed to be connected to
    • Deluge Script: Onboarding → Access Form

      Hello everyone, Edit: Sorry, I think I put this topic in the wrong section. I’ve recently run into an issue that’s been giving me a bit of a headache for the past few weeks. Context: This is my first time using Deluge to create a script, but it’s not
    • Windows Device Authentication

      We have recently started using ManageEngine, and my boss saw a device management feature in the Zoho One directory. We thought it would either help give us more intergration into Zoho one through bringing ManageEngine services through Zoho one. Or, it
    • How can I change spell check language?

      I cannot find the way to change spell check language. My "display language" is English, and I want to have the same one for Spell Check, but it is Russian!!! How can I change it? In one of your explanations you mentioned that I have to choose it from
    • Mail is so slow - doesn't even work!

      Mail has been getting slower and slower - and today it's not even pulling up emails in either Inbox or Unread. This is beyond frustrating since email is a big part of business. Sent a request through the useless help portal - no response. Called the useless
    • User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.

      I am the administrator for joelles.com One of our accounts has been blocked saying this: User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it
    • My domain did not activate

      Hi, my domain (apsaindustrial.com.ar) did not activate, and the phone verification message never arrived. Please would you solve this problem? Thanks.
    • ME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked

      Ayuda!! Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! Tampoco recibo correos pues cuando me envia rebotan. Ayuda, Me urge enviar unos correo importantes!! Quedo atenta MAGDA HERNANDEZ +5731120888408
    • Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?

      I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
    • how to see if a specific contact opened an email in zoho campaign?

      how to see if a specific contact opened an email in zoho campaign?
    • Revenue Management: #8 Revenue Recognition in Educational & Training Institutions

      Educational Institutions and training centres typically collect course fees at the time of enrolment, sometimes for a one-day workshop and sometimes for a year-long certification course. You might also charge separately for course materials or evaluation.
    • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

      Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
    • Using files from Zoho CRM in Gemini/ChatGPT/Claude

      Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents
    • Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

      Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With
    • Maximum file limit in zoho people LMS

      Dear Team, I am having approximately 4.9 GB of material, including PPTs and videos for uploading in zoho people LMS course. May I know what is the maximum limit limit for the course files Thanking you, With regards, Logeswar V Executive _ Operations
    • Dynamically prefill ticket fields

      Hello, I am using Zoho Desk to collect tickets of our clients about orders they placed on our website. I would like to be able to prefill two tickets fields dynamically, in this case a readonly field for the order id, and a hidden field for the seller
    • Optimize your Knowledge Base for better visibility by allowing search engine crawling and indexing

      All you need to know about no-follow and no-index in KB. What are article crawlability and indexability? Crawlability and indexability are vital for making an article visible and accessible to search engines. When a search engine crawls an article, it
    • Has anyone created a public ASAP Guide that I can check out?

      I am thinking of adding an ASAP guide to my web application, but I have noticed that the ASAP widget itself can be really slow to load sometimes. Has anyone created a public ASAP Guide that I can check to see how performant it is? I don't want to spend
    • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

      Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
    • What’s New in Zoho Analytics – September 2025

      Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded
    • Zoho MCP has no tools for Creator or 3rd Party Apps?

      I don't see a Zoho MCP community forum so putting this here. Two big problems I see: 1) Although Zoho advertises "over 950 3rd party apps" as available through their MCP, when I go to "Add Tools" there are ZERO 3rd party apps available to choose from.
    • Zoho Forms - Zoho Drive connection - Shared Drives not supported

      Hello i am stuck with Google Drive Connection There is no supported shared drives Connection is not support shared drives boolean Query Parameters - supportsAllDrives=true&supportsTeamDrives=true to activate fetch files from the shared drives. Ahat need
    • Can't create package until Bill created?

      I can't understand why we cannot create a package until a Bill is created? We are having to created draft Bills to create a package when the item is received, but we may not have received a Bill from the supplier. Also, Bill # is required, but we normally
    • Whats the Time out Limit for API Calls from Deluge?

      Hi Creator Devs, We are making API calls to third party server via Deluge. Getting this error message: Error at line : 24, The task has been terminated since the API call is taking too long to respond. Please try again after sometime. Whats the default
    • How to get the authorization code for domain transfer from Zoho?

      I have transferred my domain from zoho to godaddy, and that needs a authorization code. I haven't got any mail containing that. How to get the authorization code from domain transfer? Thanks, Arun
    • I have error AS101 when I try to add paypal@mydomain.com to Zoho

      Please help me with this. I tried to call the help line 4 times but don't get any response.
    • Tip #3: How to change your booking page language

      Displaying your booking page in your target audience's language can greatly increase customer satisfaction. By speaking their language, you will help customers feel more comfortable scheduling with you and create a stronger connection with them. Let's
    • How can I optimize a Zoho Site page for SEO when embedding external menu or restaurant links?

      Hi everyone, I’m experimenting with building small content hubs on Zoho Sites and want to make sure I’m doing it in an SEO-friendly way. For example, I tried creating a page that highlights restaurant menu items and linked out to a resource like this:
    • Diff signature for compose new email and replies

      Hi,   How do i have different signature for replies and new emails. its inconvenient to have one large signature for replies. Usually on Outlook we have the option to keep separate signatures for new emails and for replies.
    • Zoho Website Site Speed Up & Setting

      We are experiencing slow loading speeds on our Zoho website and would like assistance in optimizing its performance. Kindly review the site and suggest or implement necessary improvements to enhance speed, especially related to: > Caching mechanisms >
    • Clickjacking: Zoho Vault's Response

      Issue: Password manager browser extensions are found to be vulnerable to clickjacking security vulnerabilities that could allow attackers to steal account credentials, TFA codes, and card details under certain conditions. Reported by: Marek Toth, Independent
    • Next Page