Kaizen #84 - PHP SDK [Part I]

Kaizen #84 - PHP SDK [Part I]

Hello and welcome to another Kaizen week!

In this week's post, we'll show you how to get started with Zoho CRM's PHP SDK, and walk you through the configuration and initialization process.

PHP Software Development Kit

PHP SDK allows you to create client PHP applications that can be integrated with Zoho CRM effortlessly. It serves as a wrapper for the REST APIs, thus making it easier to use the services of Zoho CRM.

Why PHP SDK?

Easy authentication: You don't have to worry about manually managing authentication because the PHP SDK takes care of generating access/refresh tokens for you.
Easy and Efficient data exchange: With the PHP SDK, you can easily exchange data between Zoho CRM and your client PHP application, where the CRM entities are modelled as classes. You can declare and define CRM API equivalents as simple functions in your PHP application.

Prerequisites 

  • The client app must have PHP 7 or above with a cURL extension. cURL extension is used to connect and communicate with the Zoho CRM APIs.
  • The client app must have the PHP SDK installed through Composer

How to start using the PHP SDK?

  1. Prerequisite : Register your application with Zoho CRM.
  2. Install the PHP SDK.
  3. Knowledge Base : Token Persistence
  4. Configuration 
  5. initialization.

1. Register your application with Zoho CRM

Registering your application with Zoho CRM is a mandatory step in order to authenticate and authorize API calls using the OAuth2.0 standards.
  1. Go to https://api-console.zoho.com
  2. Click on Get Started or +ADD CLIENT.
  3. Choose the Client Type.
  4. Fill in the necessary details and click CREATE. Once you successfully register your self-client, you will receive a Client ID and Client Secret.

2. Install PHP SDK 

1. Install Composer, if not already installed. Please check the corresponding link for installation instructions.

2. Install PHP-SDK using Composer
  • Navigate to the workspace of your client app.
  • Run the following command in the workspace. Upon successful installation, the system will create a package named vendor in the workspace of your client app.   Note : This command installs SDK for API v2.1.

    composer require zohocrm/php-sdk-2.1

3. To use the SDK in your project, add the following line in your project PHP files. This loads and includes our PHP-SDK library in your project. If you skip this step, you will get a fatal error in response due to the missing libraries.

require 'vendor/autoload.php';

3. Token Persistence

Token persistence refers to storing and utilizing authentication tokens provided by Zoho, enabling the SDK to refresh the access tokens without the need for user intervention. The SDK offers three types of persistence - File, DB, and Custom - with file persistence being the default method. 
The persistence is achieved by writing an implementation of the inbuilt TokenStore interface, which has the following callback methods. 

Method
Description
getToken($user, $token)
Invoked before firing a request to fetch the saved tokens. This method returns an implementation of Token interface object for the library to process it.
saveToken($user, $token)
Invoked after fetching access and refresh tokens from Zoho. This method saves the token details.
deleteToken($token)
This method is used to delete the given token details.
getTokens()
This method is used to retrieve all the stored tokens.
deleteTokens() 
The method to delete all the stored tokens.
getTokenById($id, $token) 
This method is used to retrieve the user token details based on the unique ID.

a. Token Persistence using a Database

Database persistence is a technique that involves storing and retrieving data from a database. If you prefer using database persistence, you can use MySQL. 
Create a table in your database with the required columns. For example, if you want to persist your tokens in a table named token in database named zoho, use the following:
CREATE DATABASE zoho; // use this to create database named zoho
// use this to create a table named token, with the necessary columns
CREATE TABLE token ( 
  id varchar(255) NOT NULL,
  user_mail varchar(255) NOT NULL,
  client_id varchar(255),
  client_secret varchar(255),
  refresh_token varchar(255),
  access_token varchar(255),
  grant_token varchar(255),
  expiry_time varchar(20),
  redirect_url varchar(255),
  primary key (id)
);

In this example, your tokens will be persisted in the token table in your zoho database.

b. File Persistence

File Persistence allows storing and retrieving the authentication tokens from the given file path. The file contains id, user_mail, client_id, client_secret, refresh_token, access_token, grant_token, expiry_time and redirect_url. 

c. Custom Persistence

Custom Persistence refers to a technique where users can create their own method of storing and retrieving authentication tokens. To use this method, users need to implement the TokenStore interface and override its methods according to their own logic.

4. Configuration

Configuration is a critical step in which you set up SDK's configuration details like user authentication, token persistence, logging and API call timeout settings, and more. Listed below are the keys that you define in this step.

Key
Description
user
mandatory
Represents the mail id, which is used to identify and fetch tokens from the File or DB.
environment
mandatory
Represents the data centre details in Domain::Environment pattern.
Domains : USDataCenter, EUDataCenter, INDataCenter, CNDataCenter, AUDataCenter
Environments : PRODUCTION(), DEVELOPER(), SANDBOX()
token
mandatory
Contains user token details. Depending on the tokens, you can choose grantToken flow, refreshToken flow or accessToken flow.
logger
optional
Contains the configuration for logging exceptions and API call information. By default, the logs will be available in the workspace as sdk_logs.log.
store
optional
Contains details for the Token Persistence object. You can choose between DB Store, File Store or Custom Store, and configure accordingly.
SDKConfig
optional
Contains additional configuration details like timeout, autorefresh fields, picklistvalidation, etc
requestProxy
optional
Contains the details of the proxy, if you are using a proxy server to authenticate and make the API calls.
resourcePath
optional
The path containing the absolute directory path to store user specific files containing the module fields information.


Let us discuss how to configure each of them, in detail.
a. user : The user key will be used to store and identify the tokenstore details in the DB or File Storage for token persistence. Create an instance of UserSignature that identifies the current user with the following :
  1. $user = new UserSignature("patricia@zoho.com");
b. environment : The API environment which decides the domain and the URL to make API calls. 
  1. $environment = USDataCenter::PRODUCTION();
c. token : Create an instance of OAuthToken with the information that you get after registering your Zoho client. Depending on the tokens available with you, you can choose one of the following flows. 
Note : You need to generate the tokens (grant/access/refresh) beforehand. 
  • grantToken flow - You should use the grant Token for configuration.
    $token = (new OAuthBuilder())
      ->clientId("clientId")
      ->clientSecret("clientSecret")
      ->grantToken("grantToken")
      ->redirectURL("redirectURL")
      ->build();

  • refreshToken flow -In this flow, use the refresh token.
    $token = (new OAuthBuilder())
      ->clientId("clientId")
      ->clientSecret("clientSecret")
      ->refreshToken("refreshToken")
      ->redirectURL("redirectURL")
      ->build();

  • accessToken flow - You can use the access token to configure in this flow. Please note that the token will not be persisted in this case, and the access token will be directly used to make the API calls.

    $token = (new OAuthBuilder()
      ->accessToken("accessToken")
      ->build(); 

d. logger : Create an instance of Logger Class to log exception and API information. You can set the level you want to log (FATAL, ERROR, WARNING, INFO, DEBUG, TRACE, ALL, OFF), and also configure the file path and file name for the log file.

$logger = (new LogBuilder())
->level(Levels::INFO)
->filePath("/Documents/php_sdk_log.log")
->build();

e. store : Configure your token persistence using this method. If this is skipped, the SDK creates the sdk_tokens.txt in the current working directory to persist the tokens by default.
  • DB Store - Configure the Database details, where you want to store your tokens.
    $tokenstore = (new DBBuilder())
    ->host("hostName")
    ->databaseName("dataBaseName")
    ->userName("userName")
    ->password("password")
    ->portNumber("portNumber")
    ->tableName("tableName")
    ->build();

  • File store - Give the absolute file path, where you want to store the tokens. 
    $tokenstore = new FileStore("absolute_file_path");

  • Custom Store - In this method, you can implement your own method for storing and retrieving the tokens. Please note that to do so, you must implement the TokenStore interface, and override its callback methods (getToken, saveToken, deleteToken, getTokens, deleteTokens, getTokenById). 
    $tokenstore = new CustomStore();

Note :  The corresponding storage will  have id, user_mail, client_id, client_secret, refresh_token, access_token, grant_token, expiry_time and redirect_url. The id is a unique system generated key.

f. SDKConfig : The additional SDK configurations are taken care of with this method. 

Configuration Key
Description
autoRefreshFields
Default Value : False
A boolean configuration key to enable or disable automatic refreshing of module fields in the background. If set to true, fields are refreshed every hour, and if set to false, fields must be manually refreshed or deleted.
pickListValidation
Default Value : True
This field enables or disables pick list validation. If enabled, user input for pick list fields is validated, and if the value does not exist in the pick list, the SDK throws an error. If disabled, the input is not validated and the API call is made.
enableSSLVerification
Default Value : True
A boolean field to enable or disable curl certificate verification. If set to true, the SDK verifies the authenticity of certificate. If set to false, the SDK skips the verification.
connectionTimeout
Default Value : 0
The maximum time (in seconds) to wait while trying to connect. Use 0 to wait indefinitely.
timeout
Default Value : 0
The maximum time (in seconds) to allow cURL functions to execute. Use 0 to wait indefinitely.
  1. $autoRefreshFields = false;
  2. $pickListValidation = false;
  3. $enableSSLVerification = true;
  4. $connectionTimeout = 2;
  5. $timeout = 2;
  6. $sdkConfig = (new SDKConfigBuilder())
  7. ->autoRefreshFields($autoRefreshFields)
  8. ->pickListValidation($pickListValidation)
  9. ->sslVerification($enableSSLVerification)
  10. ->connectionTimeout($connectionTimeout)
  11. ->timeout($timeout)
  12. ->build();
g. requestProxy : Create an instance of RequestProxy containing the proxy properties of the user. Configure this only if you're using a proxy server to make the API calls.

$requestProxy = (new ProxyBuilder())
 ->host("proxyHost")
 ->port("proxyPort")
 ->user("proxyUser")
 ->password("password")
 ->build();

h. resourcePath : Configure path containing the absolute directory path to store user specific files containing module fields information.

$resourcePath = "/Documents/phpsdk-application";

5. Initilization

Once you have completed the configuration process, you can move on to initializing the SDK and begin making API requests.

Here is a sample code to initialize the SDK, using refresh token flow and DB Persistence.

<?php
use com\zoho\api\authenticator\OAuthBuilder;
use com\zoho\api\authenticator\store\DBBuilder;
use com\zoho\api\authenticator\store\FileStore;
use com\zoho\crm\api\InitializeBuilder;
use com\zoho\crm\api\UserSignature;
use com\zoho\crm\api\dc\USDataCenter;
use com\zoho\api\logger\LogBuilder;
use com\zoho\api\logger\Levels;
use com\zoho\crm\api\SDKConfigBuilder;
use com\zoho\crm\api\ProxyBuilder;
use com\zoho\api\authenticator\store\DBBuilder;

require_once "vendor/autoload.php";

class Initialize
{
  public static function initialize()
  {
    $user = new UserSignature("patricia@zoho.com");
    $environment = USDataCenter::PRODUCTION();
    $token = (new OAuthBuilder())
    ->clientId("1000.xxxxxxxxxxxxxxxx")
    ->clientSecret("554a9776d10ff016a92c1eb01xxxxxxxxxx")
    ->refreshToken("1000.xxxxxxxxxxxxxxxxxxxx")
    ->redirectURL("www.zoho.com")
    ->build();
    $logger = (new LogBuilder())
    ->level(Levels::INFO)
    ->filePath("/Documents/php_sdk_log.log")
    ->build();
   $tokenstore = (new DBBuilder())
    ->host("insert_your_hostname_here")
    ->databaseName("insert_your_database_name_here")
    ->userName("insert_your_db_username_here")
    ->password("insert_your_db_password_here")
    ->portNumber("insert_your_portnumber_here")
    ->tableName("insert_your_table_name_here")
    ->build();
    $autoRefreshFields = false;
    $pickListValidation = false;
    $connectionTimeout = 2;
    $timeout = 2;
    $sdkConfig = (new SDKConfigBuilder())
    ->autoRefreshFields($autoRefreshFields)
    ->pickListValidation($pickListValidation)
    ->sslVerification($enableSSLVerification)
    ->connectionTimeout($connectionTimeout)
    ->timeout($timeout)
    ->build();
    $resourcePath = "/Documents/phpsdk-application";
    $requestProxy = (new ProxyBuilder())
    ->host("proxyHost")
    ->port("proxyPort")
    ->user("proxyUser")
    ->password("password")
    ->build();
    (new InitializeBuilder())
    ->user($user)
    ->environment($environment)
    ->token($token)
    ->store($tokenstore)
    ->SDKConfig($configInstance)
    ->resourcePath($resourcePath)
    ->logger($logger)
    ->requestProxy($requestProxy)
    ->initialize();
  }
}
?>


You are now all set to explore the functionalities of SDK. Here is a sample code to get the records from Leads module, with the ifmodifiedsince header.

<?php
use com\zoho\api\authenticator\OAuthBuilder;
use com\zoho\crm\api\dc\USDataCenter;
use com\zoho\crm\api\InitializeBuilder;
use com\zoho\crm\api\UserSignature;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\GetRecordsHeader;
use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\ParameterMap;
require_once "vendor/autoload.php";

class Record
{
    public static function initialize()
    {
        $user = new UserSignature('myname@mydomain.com');
        $environment = USDataCenter::PRODUCTION();
        $token = (new OAuthBuilder())
        ->clientId("1000.xxxxxxx")
        ->clientSecret("4b5baxxxxxxxxxxxxf")
        ->grantToken("1000.xxxxx")
        ->build();
        (new InitializeBuilder())
            ->user($user)
            ->environment($environment)
            ->token($token)
            ->initialize();
    }

    public static function getRecords()
    {
        $recordOperations = new RecordOperations();
        $paramInstance = new ParameterMap();
        $headerInstance = new HeaderMap();
     $ifmodifiedsince = date_create("2022-06-01T12:00:00+05:30")->setTimezone(new \DateTimeZone(date_default_timezone_get()));
        $headerInstance->add(GetRecordsHeader::IfModifiedSince(), $ifmodifiedsince);
        $response = $recordOperations->getRecords("Leads", $paramInstance, $headerInstance);
        echo($response->getStatusCode() . "\n");
        print_r($response);
    }
}
Record::initialize();
Record::getRecords();


Next week, we will dive deeper and provide more sample codes to help you further. Stay tuned!

If you have any queries, let us know the comments below, or drop an email to support@zohocrm.com. We would love to hear from you. 



    • Recent Topics

    • Can I add Conditional merge tags on my Templates?

      Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
    • email moderation issue when email is sent in the name of a mail group

      Symptom: an email that is sent by a mail group moderator in the name of a moderated mail group is held back for approval. Reproduction: Create a moderated mail group with members and moderators. Allow that mails can be sent in the name of the group (extended settings). Send an email to the group as a group moderator, but in the name of the group. This mail is held back for moderation which is unexpected. Expected: A mail sent by group moderator to a moderated group are not held back for moderation
    • blank page after login

      blank page after logging into my email account Thanks you
    • Always display images from this sender – Is this feature available?

      In Zoho mail, I had my "Load external images" setting set to "Ask me", and that's fine. That's the setting I prefer. What's not fine though is I always need to tick "Display now" for each email I get, regardless if I've done that multiple times from several
    • Function #9: Copy attachments of Sales Order to Purchase Order on conversion

      This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit
    • Free webinar: Security that works: Building resilience for the AI-powered workforce

      Hello there, Did you know that more than 51% of organizations worldwide have experienced one or more security breaches, each costing over $1 million in losses or incident response? In today’s threat landscape, simply playing defense is no longer enough.
    • "Subject" or "Narration"in Customer Statement

      Dear Sir, While creating invoice, we are giving in "Subject" the purpose of invoice. For Example - "GST for the month of Aug 23", IT return FY 22-23", "Consultancy", Internal Audit for May 23". But this subject is not coming in Customer Statement. Only
    • Apply Vendor Credit Automatically

      Hello!!! Is there a way where in we can apply vendor credits automatically on the FIRST OUTSTANDING BILL of the vendor?? We have lots of VENDOR CREDITS ISSUES mostly!!! Applying it manually is a pain for us. Would be great if we have a way to apply the
    • Zoho Notebook Sync problem

      I'm facing a problem with syncing of notebook on android app. It's not syncing. Sometimes it syncs after a day or two.  I created some notes on web notebook but it's not syncing on mobile app. Please help!!!!
    • Apply Vendor Credits Automatically

      We are bulk importing Vendor credits in Zoho Books!!! Is there a way to apply vendor credits automatically to the first UNPAID bill of the Vendor?
    • Cant Save Gauge on Creator Page

      How to Save Gauge on Creator Page see movie https://vimeo.com/1116410860?share=copy#t=0
    • Apply Advance option not shown in report

      We are facing an issue in Zoho Expenses. While approving an Expense Report, the "Apply Advance" option is not appearing under the three dots (More Options). Details: Module: Expense Reports Issue: "Apply Advance" option not visible Status of Report: Awaiting
    • Auto Capitalize First Letter of Words

      Hi I am completely new to ZOHO and am trying to build a database. How can i make it when a address is entered into a form field like this: main st it automatically changes is to show: Main St Thank You
    • Follow-up emails via Workflow Automation not staying in the same thread

      Dear Zoho Support Team, I am currently using Workflow Automation in Zoho Campaigns to send follow-up emails. In my test case, I noticed the following behavior: All emails in the automation have the same subject line. If the follow-up email is sent within
    • Client Script refuses to set an initial value in Subform field

      I tried a very simple, 1 line client script to set a default value in a custom subform field when the "Add Row" button is clicked and the user is entering data. It does not work - can someone tell me why? ZDK documentation suggests this should be doable.
    • Emails Are Not Being Delivered to My Inbox

      Hello Zoho Support Team, I am experiencing an issue with my Zoho Mail account. The most important problem is that emails are not being delivered to my inbox. Details: My Zoho Mail address: info@coreforcelife.com What happens: I am not receiving any incoming
    • Help Center IFrame Issue

      I have had a working Help Center on my website using an iframe for a while. But now for some reason the sign in page gets a refused to connect error. Can someone please help. If I go to the url manually it works correclty
    • Comment Templates

      Is it possible to add a template option for comments? We have some agents in the process who's responses require a pre-formatted layout. It would be incredibly handy to have a template for them where they can insert the template and then add their responses
    • [ZohoDesk] Improve Status View with a new editeble kanban view

      A kanban view with more information about the ticket and the contact who created the ticket would be valueble. I would like to edit the fields with the ones i like to see at one glance. Like in CRM where you can edit the canvas view, i would like to edit
    • Adding Markdown text using Zoho Desk API into the Knowledge Base

      Hi Zoho Community members, We currently maintain the documentation of out company in its website. This documentation is written in markdown text format and we would like to add it in Zoho Knowledge Base. Do you know if there is REST API functionality
    • An Exclusive Session for Zoho Desk Users: AI in Zoho Desk

      A Zoho Community Learning Initiative Hello everyone! This is an announcement for Zoho Desk users and anyone exploring Zoho Desk. With every nook and corner buzzing, "AI's here, AI's there," it's the right time for us to take a closer look at how the AI
    • Shared values: From classroom lessons to teaching moments in customer service

      While the world observes Teachers’ Day on October 5, in India, we celebrate a month earlier, on September 5, to mark the birth anniversary of Dr. Sarvepalli Radhakrishnan, a great teacher, renowned scholar, educationist, and advocate for empowerment.
    • Create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM

      How to create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM? I was able to do a view in CRM based on customer that registered to an event, but I don't seems to be able to include the filter
    • Zoho Desk blank page

      1. Click Access zoho desk on https://www.zoho.com/desk/ 2. It redirects to https://desk.zoho.com/agent?action=CreatePortal and the page is blank. Edge browser Version 131.0.2903.112 (Official build) (arm64) on MacOS
    • I hate the new user UI with the bar on the left

      How can I reverse this?
    • Question regarding import of previous deals...

      Good afternoon, I'm working on importing some older deal records from an external sheet into the CRM; however, when I manually click "Add New Deal" and enter the pertinent information, the deal isn't appearing when I look at the "Deals" bar on the account's
    • Client Script also planned for Zoho Desk?

      Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field
    • One person/cell phone to manage multiple accounts

      Hi. I have a personal Free account to keep my own domain/emails. Now I need to create a Business account to my company's own domain, but I have only one mobile phone number I use to everything. How do I do to manage this? Can I manage a Free domain and
    • Tracking KPIs, Goals etc in People

      How are Zoho People users tracking employee targets in People? For example, my marketing assistant has a target of "Collect 10 new customer testimonials every month". I want to record attainment for this target on a monthly basis, then add it to their
    • Zoho Desk: Ticket Owner Agents vs Teams

      Hi Zoho, We would like to explore the possibility of hiding the ‘Agents’ section within the Ticket Owner dropdown, so that we can fully utilise the ‘Teams’ dropdown when assigning tickets. This request comes from the fact that only certain agents and
    • Can not Use Attachment Button on Android Widget

      this always pops up when I touch the attach button on android widget. going to settings, there is no storage permission to be enabled. if I open the app, and access the attach feature there, I can access my storage and upload normally.
    • Announcing new features in Trident for Mac (1.24.0)

      Hello everyone! Trident for macOS (v.1.24.0) is here with interesting features and thoughtful enhancements to redefine the way you plan and manage your calendar events. Here's a quick look at what's new. Create calendar events from emails. In addition
    • Vendor Master Enhancements for Faster Purchase Entry

      I’d like to suggest a few features that will improve accuracy and speed during purchase voucher entry: Automated Item Tax Preference in Vendor Master Add an option to define item tax preference in the vendor master. Once set, this preference should automatically
    • Mass Mail Statistics - Number of unsent emails

      How do I find out which emails were not sent?
    • Est-il possible d'annuler l'envoi d'un mail automatique ?

      Bonjour, Lorsque je refuse un candidat, il reçois un mail dans les 24h pour l'informer que sa candidature n'est pas retenue. J'ai rejeté un candidat par erreur. Savez-vous s'il possible d'annuler l'envoi de ce mail ? Merci d'avance pour votre aide.
    • embed a form in an email

      Hello, how to embed a form in an email that populates Zoho CRM cases? I would like to send emails to a selected audience offering something. In the same email the recipients - if interested - instead of replying to can fill in a Zoho CRM form that creates
    • Zoho Bookings - Reserve with Google

      Does Zoho Bookings plan to to integrate with Reserve with Google?
    • How to add Zoho demo site page designs to my Zoho Sites website

      Hi, I would like to add the design from the following demo URLs into my current Zoho website. I have already created two new pages on my site, named “Menu2” and “Menu3.” For the “Menu2” page, I want to use the design from this demo: https://naturestjuice-demo.zohosites.com/menu
    • Digest Août - Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour chère communauté ! Voici le résumé tant attendu de tout ce qui a marqué Zoho le mois dernier : contenus utiles, échanges inspirants et moments forts. 🎉 Découvrez Zoho Backstage 3.0 : une version repensée pour offrir encore plus de flexibilité,
    • Text snippet

      There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
    • Next Page