link non- VAT tax invoice to Fatoora portal

link non- VAT tax invoice to Fatoora portal

 Hi all

Actually I have VAT tax invoice and non- VAT tax invoice

About VAT tax invoice I have no problem I can link any invoice to Fatoora portal

But the problem in the non VAT tax invoice because I have customers outside of Saudi Arabia

No VAT ID  no CRN   why this problem occur

 

Error message

 

pushing to the Fatoora portal failed due to following reasons:

 

The reason that has been selected for the treatment is invalid. Please update the reason and push again.

The reason that has been selected for the treatment is invalid. Please update the