Mailto - backspace

Mailto - backspace

I am having difficulty using the backspace in a URL for Zoho to understand.
an example below:
https://mail.zoho.com/zm/comp.do?ct=mailto%3Ainfobot%40example.com%3Fbody%3Dsend%0D%0Acurrent-issue%0D%0Asend%0D%0Aindex

current result: send current-issue send index

required result:
send 
current-issue
send
index