Hi all. 

Last night  (19MAR, 2026) Marketing Automation for a specific journey completely crashed, and since the crash the specific journey has failed to load at all (blank journey canvas, no journey appears, no menu accessible) but other separate journey's do load as normal.

At the time it showed an error code "1016". There were a number of coms customised within the journey process elements that are all now gone (or are inaccessible).

Has anyone else ever experienced this? 

Is there are way to restore a journey that has encounted this?

Yes, I've raised a ticket, but I'm keen to know if this is a common experience for others.