Ecommerce Marketing Tip: Recover lost sales with abandoned cart emails

Ecommerce Marketing Tip: Recover lost sales with abandoned cart emails


Did you know most online shoppers don’t complete checkout? Automated cart recovery emails are an easy way to bring them back. A simple reminder can recover sales you’d otherwise lose.

Try this today:
Enable abandoned cart emails in Zoho Commerce and set up a friendly reminder that goes out within 24 hours.

Steps:

  • In your Zoho Commerce web app, go to Settings –> Email Notifications –> Abandoned Cart –> Enable.

  • If it's already enabled, you can view the carts that are abandoned by going to the Sales menu in the left pane –> Click the Carts module –> Click the Abandoned tab.

  • If you'd like to trigger the email again, click the email you want to resend in the Abandoned tab –> Click Send Again.

  • When customers take action from your email and complete the purchase, you can find them in the Recovered tab in the Carts module.

If this has made a difference for you, share your experience with our community to help out other businesses.

Regards,
Divya R
Zoho Commerce


Question for the community: (Help others with your insights)
What is one email subject line that has helped you get customers to complete checkout?