
A social preview image is what appears when someone shares your store link on WhatsApp, Facebook, X, or LinkedIn. Instead of showing a random image or blank preview, you can control how your store looks when shared, which makes your brand look more trustworthy and clickable.
Pro tips:
Use a simple logo mark for the favicon (avoid text-heavy designs).
Keep your social preview image clean with a logo, tagline, and one strong product visual.
Use a high-contrast design so it looks good on both dark and light themes.
Try this today:
Upload a favicon and set a clean social preview image using your logo and brand colors.
Steps:
In your Zoho Commerce web app, go to the Online Store menu on the left pane –> Click the Online Store module –> Click the Edit button against "Online Store Details" and upload the Favicon and Social Preview Image –> Click Save.