migrated from INVOICE to BOOKS

migrated from INVOICE to BOOKS

[11:00:21] Eugenio Ascione: Hi,

We have a huge problem.

We migrated from INVOICE to BOOKS.

After the migration we noticed that by default BOOKS reported sales to "undeposited funds account."

To clear this account we have used the "opening balance" but now we find the store with a negative sign on the dashboard. To try to correct this we have inadvertently created a whole series of problems that we can not solve.

Now we plan to solve completely delete and re-import from INVOICE BOOKS by using the "Import from Zoho organizzation invoice".

We noticed that we can not delete manually because you have to delete each payment and are more.

Books can be reset to start again or alternatively how we can solve with other solutions?

We can respond immediately or provide a number where we can call?