We are facing some difficulties in our billing and inventory processes and require your support to resolve them at the earliest.
Customer Advance Payments
We receive advance payments from customers for upcoming sales. Please guide us on how to record these advance payments correctly in the Zoho POS frontend ERP.
Customer Payments After Sale
At times, customers make payment after the bill has been generated. Kindly advise how we can record or adjust these payments within the Zoho POS frontend ERP.
Expiry and Damage Stock Entry
As an FMCG company, we handle daily expiry and damaged items. Our previous ERP system had a dedicated module for this. We need your guidance on how to enter and manage expiry/damage stock in the Zoho POS frontend ERP.
All these processes need to be performed directly in the Zoho POS frontend ERP, as this is essential for our day-to-day operations.
We request your support to help us with these workflows at the earliest.