Problem sending and receiving e-mail in Outlook

Problem sending and receiving e-mail in Outlook

Hello guys,

I received an email saying:

Mail rate exceeded limit

However, we realize that this might have been unintentional. To unblock, please click here.

I clicked and cleared all my messages from the server, but now I can not download them in Outlook anymore. This gives a mistake!
I really need this to work, because I also have an e-commerce that uses the server to send mail on the platform, but it also does not work.
The only place I can see the emails and send is the Zoho.com website.

Thank you for the help!