I am a paying customer and I subscribed because of you resume inbox feature.
But I have difficulties with configuring the Resume Inbox settings. I understood that Resume Inbox/Email parsing option will be available only for Email add-on purchased users. I already have set up the mail account in zoho recruit. I am able to send and receive mails in zoho recruit and I am able to configure the CV parsing for example with my company logo. This all works well.
But here is the problem:
I followed the following steps you provided in the help area:
• Log into Zoho Recruit account.
OK
• Go to Setup > Resume Management > Resume Inbox.
OK
Resume Inbox settings page is displayed.
OK
• Under the Email Accounts section, the default Resume Inbox to which the candidate emails will be forwarded is displayed.
OK
•
Click the Add New link, next to Email Accounts to add one of your pop accounts that has been configured in Zoho Mail as the custom Resume Inbox.
I am not able to click the add new link, this is not working so I can not do the next steps
But I am able to click/ choose the dublicate check, the mandatory fields, the candidate source mappig, the candidate source mapping and the pars country
but I am not able to save.
Could you please
help me out? Thank you!