Hello,
Recently, I had to disable a few accounts in our account and we are ready to re-enable them. However I can only do so partially, as I can turn the accounts back on, but incoming and IMAP access remains disabled. I try to enable them but get a message stating "Operation permitted for paid user(s) only". For email forward only accounts, I removed and recreated since they didn't store mail. But other accounts I can't do that, as I don't want the contents of the inboxes to be lost. These are not new accounts, so I should not be entering a new threshold for the domain. All of these inboxes were working just fine prior to the disabling. How can I bring these accounts back to normal status?
Thank you,
Dan Bednarski