Dear Zoho Desk Support Team,

We are writing to request a feature enhancement that would allow organizations to restrict announcement pop-ups to administrators only.

Proposed Solution:

• Granular Control: Implement a setting that allows administrators to determine who receives announcement pop-ups.
• Restrict to Administrators: By default, announcement pop-ups should be sent only to administrators within the organization.
• Optional Notification for Non-Administrators: Provide an option for administrators to send announcement pop-ups to all users if necessary.

Benefits:

• Reduced Disruptions: Limit unnecessary notifications for non-administrative staff.
• Improved Productivity: Allow administrators to send announcements to relevant recipients only.
• Enhanced Control: Provide organizations with greater control over internal communication.

By implementing this feature, Zoho Desk can provide organizations with more granular control over internal communication and reduce disruptions for non-administrative staff.

Thank you for your consideration.

Sincerely,
Ram