Hi!

We are using Schedules in our Zoho Desk instance.

The Schedule was started in April 2023 and stopped without a reason and a message on 10th of August. It was also not able to activate the Schedule again.

Only when I open the Schedule again save it without changes I could start it again.

Why the Schedule was stopped?

How can I get notified if a Scheduled failed or stopped?

Why I had to save the Schedule again to start it?

It is not possible to reproduce this behavior on our site.

Thank you in advance.

BR