Seeking a WhatsApp Business App (not API) Zoho CRM integration
We have a business need to integrated WhatsApp Business App (not API) into Zoho CRM to centrally manage communications between our Sales team and Leads & Contact.
Is there a reputable integration available for this scenario of ours?
Core features we would like:
- Send & Receive all whatsapp communications (messages/media/documents) within a Lead/Contact within thier crm record by automatically matching the phone number.
- Retain a historical record or all communications (messages/media/documents) sent/received to a Contact/Lead within Zoho.
- Be able to log unknown whatsapp messages received as new Leads
Any guidance on a solution to this will be greatly welcomed.
Thank you.