Selecting ZOHO Help Desk Plan for Startup

Selecting ZOHO Help Desk Plan for Startup

Hello everyone,

We at unisouk are setting up a Product support team for our platform. and probably we will be team of 3-5 people. Which plan would cater my needs to address customer technical queries and maintain the inflow of various channel queries to resolve at single place. Also some kinds of automation to send auto-reply about business hours and resolution timelines need to be set to get better process flow for Customer support Team.

Suggest me a best plan for Zoho helpdesk in this scenario ?