Sending and Receiving e-mails not working

Sending and Receiving e-mails not working

Hello

Unfortunately, I can not send or receive E-Mails. 

But I have installed the application zoho on my phone and when I write from there to an email adresse which I have also installed on an account on my phone (outlook) then it works. 

So if the mail has to go to another account outside my phone, then it does not work.

Thank you for your help. 

Regards,
Philippe